Privacy Policy

WHO WE ARE Kiah.Design is a trade name of Prana Bindu LLC, a Florida limited liability company, 2840 Southeast 36th Street, Ocala, Florida 34471. In this policy "we", "us" and "Kiah" mean Prana Bindu LLC, doing business as Kiah.Design. Questions about privacy go to studio@kiah.design.

WHAT WE COLLECT Information you give us: your name, email address, mobile phone number, company, and what you tell us about your project in briefs, requests, messages, forms and files you send.

Information created as you work with us: the history of your projects and requests, approvals and signatures (with the date, time and the device's network address), and the messages between you and the studio.

Technical information: a cookie that keeps you signed in, and basic logs (such as pages requested and errors) that our hosting provider keeps to run the site securely.

HOW WE USE IT To provide our design, events and development services; to keep you informed about your projects, requests, tasks, approvals and reports by email and, if you agree, by text message; to send sign-in links so you don't need a password; to bill for our services; to keep the service secure and working; and to meet legal obligations. We don't use your information for advertising and we don't sell it.

TEXT MESSAGES If you sign up for texts at https://kiah.design/texts, we send service messages about your work with us: updates, task details, approvals, reports, replies to your requests and sign-in links. Message frequency varies. Message and data rates may apply. Reply STOP to stop receiving texts, or HELP for help.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties, except the service providers that deliver the messages on our behalf.

WHO WE SHARE IT WITH Only the service providers we use to run the business, and only to the extent they need it: website hosting, our database, email and text message delivery, file storage, calendar, and payment processing. They may only use it to provide their service to us. We may also disclose information if the law requires it, or to protect our rights or someone's safety. If you work with us through an organization, the people at that organization who manage the work can see the projects and requests that belong to it.

HOW LONG WE KEEP IT For as long as we work together, and afterwards for as long as needed for records, accounting and legal reasons. You can ask us to delete your information at any time; we'll do so unless we're required to keep it.

KEEPING IT SAFE Information is stored with access controls and encryption in transit. Sign-in links are private to you; please don't forward emails or texts that contain them. If one was forwarded by mistake, tell us and we'll replace it.

YOUR CHOICES You can ask to see, correct or delete the information we hold about you, or stop emails or texts, by writing to studio@kiah.design. For texts, replying STOP works immediately.

CHILDREN Our services are for businesses and adults. We don't knowingly collect information from children under 13.

CHANGES If we change this policy we'll update the date above, and for significant changes we'll tell current clients by email.

CONTACT Prana Bindu LLC, doing business as Kiah.Design 2840 Southeast 36th Street, Ocala, Florida 34471 studio@kiah.design